Casual running sneakers

Primemode Store – Return & Refund Policy

At Primemode Store, your satisfaction matters. If you’re not fully happy with your purchase, we’re here to help.

Returns

• Items can be returned within 7 days of delivery.

• Products must be unused, unworn, and in original packaging with tags intact.

• Items such as underwear or final-sale products are non-returnable.

Refunds

• Once your return is received and inspected, we’ll notify you of the approval status.

• Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges

• We offer exchanges for size or defects, subject to availability.

Return Process

• Contact us with your order details to initiate a return.

• Customers may be responsible for return shipping unless the item is defective or incorrect.

Note
Primemode Store reserves the right to refuse returns that do not meet the above conditions.

For assistance, please contact our support team.